2025 Graduate Trainee at Reliable Steel and Plastics Industry

Table of contents [hide]

• Graduate Trainee (Assembly/Component Supervisor))
• Graduate Trainee:Inventory Personnel
• Sales Executive – Onitsha Area
• Customer Care Officer
• Method of Application
• Deadline: March 20, 2025

Reliable Steel and Plastics Industry Ltd. is a Nigerian company, founded in 1998, that manufactures plastic and rubber products, with a focus on providing quality products and a one-stop-shop service.

Reliable Steel & Plastic Ind. Ltd is a manufacturer of high-quality steel and plastic products, including thermoware food flasks and coolers. The company focuses on quality by using top-quality materials and paying attention to detail.

Applications are invited from interested and qualified candidates to apply for the 2025 Graduate Trainee at Reliable Steel and Plastics Industry.

Graduate Trainee (Assembly/Component Supervisor))

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Anambra | Nigeria.
• Category: Graduate Trainee Jobs

Job Description:

Reports To: Head of Assembly

Job Overview:

The Assembly Department is responsible for the efficient and accurate assembly of products. The assembly team ensures that components are correctly fitted and tested to meet quality standards, while following safety protocols. This role requires attention to detail, precision, and the ability to work well in a team environment.

Key Responsibilities:

Product Assembly:

• Assemble components into finished products according to work orders, blueprints, or verbal instructions.
• Ensure that all parts and components are correctly installed and fully functional.

Quality Control:

• Inspect products for defects or malfunctions and ensure adherence to quality standards.
• Conduct routine tests on assembled products to ensure proper functionality.
• Report any defects or discrepancies and assist in troubleshooting or resolving issues.

Tool and Equipment Use:

• Operate tools and machinery safely to perform assembly tasks (e.g., hand tools, power tools, conveyor systems, etc.).
• Maintain tools and equipment in good working condition.
• Ensure tools are properly stored and used in accordance with safety regulations.

Assembly Process Optimization:

• Follow and adhere to assembly procedures and schedules to meet production targets.
• Continuously look for ways to improve assembly processes and efficiency.
• Collaborate with other team members to maintain a smooth workflow.

Safety Compliance:

• Follow all safety guidelines and maintain a clean and organized work area.
• Ensure personal protective equipment (PPE) is worn at all times, as required.
• Report any safety hazards or incidents to the supervisor immediately.

Documentation and Reporting:

• Maintain accurate records of production counts, product serial numbers, and any assembly issues.
• Provide feedback and report production progress, delays, or equipment malfunctions to supervisors.

Collaboration:

• Work effectively as part of a team to meet production goals and deadlines.
• Communicate effectively with other departments (e.g., quality control, maintenance) to resolve issues and maintain efficiency.

Skills and Qualifications:

Bachelors Degree in Bio-Chemistry, Chemical Engineering, or equivalent (technical certifications or training in manufacturing/assembly preferred).

• Previous experience in an assembly line, manufacturing, or similar role is desirable.
• Ability to read and interpret blueprints, schematics, and assembly instructions.
• Familiarity with basic hand tools and machinery.
• Strong attention to detail and commitment to producing high-quality products.
• Excellent hand-eye coordination and manual dexterity.
• Ability to work well in a team environment and follow instructions carefully.
• Good communication and problem-solving skills.
• Basic knowledge of safety standards in manufacturing settings.

Physical Requirements:

• Ability to stand for long periods of time.
• Ability to work in a noisy and fast-paced environment.
• Comfortable with repetitive tasks.
• Salary N100,000-N130,000 with available accommodation

Graduate Trainee:Inventory Personnel

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Rivers | Nigeria.

Job Description:

Job Location: Elele – Rivers State

Job Overview:

The Inventory Officer is responsible for overseeing the management and control of inventory. This includes tracking inventory levels, ensuring products are stored properly, performing stock audits, and maintaining accurate records. The role requires strong attention to detail and the ability to maintain organized and efficient inventory systems to ensure the smooth operation of the organization.

Key Responsibilities:

Inventory Management:

• Monitor inventory levels to ensure adequate stock levels are maintained.
• Conduct regular physical counts of inventory to verify stock levels.
• Reconcile discrepancies between physical counts and system records.

Stock Control:

• Receive, inspect, and store incoming goods as per the company\’s inventory policies.
• Ensure proper handling, storage, and preservation of goods to prevent damage.
• Report any damaged, expired, or defective goods and initiate returns or replacements.

Data Entry and Record Keeping:

• Update inventory records in the system promptly.
• Maintain accurate and up-to-date inventory logs.
• Prepare regular inventory reports for management, including stock levels, order requirements, and discrepancies.

Stock Replenishment:

• Coordinate with the procurement team to ensure timely ordering of goods.
• Track inventory usage and make recommendations for reordering.
• Ensure stock availability to prevent disruptions in production or sales.

Auditing and Compliance:

• Perform regular audits to ensure compliance with internal inventory control policies.
• Assist in year-end inventory audits and report findings.
• Ensure all inventory processes comply with company standards and regulations.

Inventory Optimization:

• Analyze trends and usage patterns to optimize inventory levels.
• Identify opportunities to reduce inventory holding costs or improve stock turnover.

Qualifications and Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, Accounting, Economics, Banking and Finance or related field preferred.
• Proven experience in inventory management or a similar role.
• Strong knowledge of inventory management software and Microsoft Office Suite (EXCEL, WORD IS A MUST).
• Excellent organizational skills with a keen eye for detail.
• Strong problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Only Male graduates between the age of 21-30 years will be considered.

Physical Requirements:

• Ability to work in a warehouse or storage environment.
• Salary Range: N100,000 – N150,000 with available accommodation.

Sales Executive – Onitsha Area

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Anambra | Nigeria. 
• Category: Customer Care Jobs

Job Description:

Reports To: Regional Sales Manager

Job Overview: The Sales Executive is responsible for generating and managing sales opportunities, building relationships with potential clients, and achieving revenue targets. This role involves prospecting new customers, maintaining existing accounts, and closing sales to drive business growth. The ideal candidate will have a strong understanding of the company’s products and services, excellent communication skills, and a passion for customer service.

Key Responsibilities:

Sales Generation:

• Identify and target new business opportunities through cold calling, networking, and lead generation.
• Develop and implement sales strategies to achieve or exceed monthly and annual sales targets.
• Present products and services to prospective customers in a compelling and persuasive manner.

Client Relationship Management:

• Build and maintain long-term relationships with clients and key stakeholders.
• Provide tailored solutions to customers by understanding their needs and offering suitable products/services.
• Maintain regular follow-up with existing clients to ensure satisfaction and identify up-selling or cross-selling opportunities.

Sales Process Management:

• Manage the full sales cycle from lead generation to closing deals.
• Prepare and deliver quotations, proposals, and contracts for customers.
• Negotiate pricing and terms with clients to close sales in line with company policies.

Market Research and Competitor Analysis:

• Stay up-to-date with industry trends, market conditions, and competitor activities.
• Provide feedback to the marketing team regarding customer needs, market demands, and competitor offerings.

Sales Reporting:

• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline status in the CRM system.
• Provide regular sales reports and forecasts to management.

Customer Service and Support:

• Address customer inquiries, complaints, and requests to ensure a positive customer experience.
• Collaborate with other teams (e.g., customer service, product development) to resolve customer issues and ensure seamless service delivery.

Achieve Targets:

• Consistently meet or exceed sales quotas and performance objectives.
• Participate in sales meetings and training sessions to enhance product knowledge and sales skills.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Proven track record in sales or a similar role (Plastic Sales), with a demonstrated ability to meet or exceed targets.
• Knowledge of plastic markets in the with Onitsha and its environs.
• Excellent verbal and written communication skills and ability to communicate in the local dialect.
• Strong negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Knowledge of the industry and market trends is a plus.
• Strong interpersonal skills and the ability to build relationships with clients.
• Candidates MUST reside within Onitsha or its environs.

Physical Requirements:

• Ability to travel for client meetings and business events, if required.
• Ability to work in a fast-paced environment and manage multiple priorities.

Customer Care Officer

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Anambra | Nigeria. 
• Category: Customer Care Jobs

Job Description:

Reports To: National Sales Coordinator 

Job Overview:

The Customer Care Officer is responsible for providing exceptional service to customers by addressing their inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a commitment to ensuring a positive experience for every customer.

Key Responsibilities:

Customer Support:

• Respond to customer inquiries via phone, email, live chat, or in person in a timely and professional manner.
• Provide accurate information regarding products, services, and company policies.
• Address and resolve customer complaints, ensuring they are handled effectively and efficiently.

Issue Resolution:

• Troubleshoot customer issues, offer solutions, and escalate complex matters to higher-level management if necessary.
• Ensure that follow-up actions are completed and that the customer is fully satisfied with the resolution.

Order and Account Management:

• Assist customers with placing orders, tracking shipments, and managing returns or exchanges.
• Maintain accurate records of customer interactions, transactions, and complaints in the CRM system.
• Update and manage customer accounts as necessary.

Customer Education:

• Provide customers with clear instructions on how to use products or services.
• Guide customers through self-service options (e.g., online portals, FAQs) and help them navigate the company\’s website.

Feedback and Reporting:

• Collect feedback from customers about their experience and report trends or recurring issues to management.
• Identify areas for improvement in customer care processes and suggest enhancements.

Collaboration with Other Departments:

• Work closely with sales, marketing, and product teams to ensure customer needs are met and issues are resolved promptly.
• Share customer feedback with relevant teams to contribute to continuous improvement in products and services.

Customer Retention:

• Foster positive relationships with customers to ensure loyalty and retention.
• Promote company products or services through friendly and helpful conversations when appropriate.

Skills and Qualifications:

• Bachelor’s degree in Business Administration, Mass Communication, Linguistics or related field preferred).
• Proven experience in customer service, customer support, or a similar role.
• Excellent verbal and written communication skills especially Hausa.
• Strong problem-solving abilities and patience in dealing with difficult situations.
• Proficiency in customer service software Microsoft Office Suite.
• Ability to work effectively both independently and as part of a team.
• A positive attitude with a focus on providing great customer experiences.
• Only Males Candidates who are Fluent in Speaking Hausa will be considered for this role.

Physical Requirements:

• Ability to sit or stand for extended periods when handling customer inquiries.
• Availability to work flexible hours, including weekends or holidays if necessary.

Method of Application

Interested and qualified candidates should forward their CVs to: reliablesteelplastic@gmail.com using the position as the subject of the email.

Deadline: March 20, 2025